Power Brokers Privacy Policy

Last Updated: April 3, 2026

PWR Brokers ("PWR Brokers," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit a form, request a solar comparison or consultation, communicate with us by phone, text, or email, or otherwise interact with our services.

Because PWR Brokers operates in California and markets to California homeowners, this Privacy Policy is drafted with California privacy expectations in mind. It is intended to be posted on the website and linked anywhere lead information is collected.

1. Information We Collect

We may collect the following categories of information, depending on how you interact with us:

  • Contact information, such as your name, email address, phone number, physical address, ZIP code, and preferred contact method.

  • Home and project information, such as utility provider, average electric bill, roof or property details, interest in batteries, roofing, electrical upgrades, lease or PPA options, and any documents or photos you voluntarily provide.

  • Inquiry and communication records, such as web form submissions, call notes, text messages, emails, appointment information, and proposal requests.

  • Technical and usage information, such as IP address, browser type, device identifiers, pages viewed, referral source, ad-click data, approximate geolocation derived from IP, cookies, pixels, and analytics data.

  • Marketing preference information, including whether you consent to receive calls, emails, or text messages from us or, where applicable, from third-party partners involved in your requested comparison or project.

2. How We Collect Information

  • Directly from you, including through contact forms, quote or comparison requests, phone calls, text messages, email, calendar bookings, and other communications.

  • Automatically through website technologies such as cookies, pixels, analytics tools, server logs, and advertising tools.

  • From third parties acting on your behalf or connected to your request, such as ad platforms, call tracking tools, scheduling tools, CRM systems, financing or installation partners, and referral sources.

3. How We Use Information

  • We may use personal information for business and commercial purposes such as:

  • Responding to your inquiry and providing a solar consultation, quote review, or comparison of available options.

  • Evaluating system, financing, lease, PPA, battery, roofing, electrical, or related home energy opportunities for your property.

  • Connecting you with vetted third-party installers, contractors, service providers, or financing partners when that is part of the service you requested.

  • Scheduling appointments, sending reminders, and communicating about your project, documents, or next steps.

  • Operating, improving, troubleshooting, securing, and analyzing the website, ads, forms, and customer experience.

  • Sending marketing communications or informational updates, subject to your choices and applicable law.

  • Complying with legal obligations, enforcing our agreements, preventing fraud, and protecting our rights and users.

4. How We Disclose Information

  • We may disclose personal information to the following categories of recipients:

  • Service providers that help us operate our business, such as website hosts, CRM providers, analytics providers, call tracking vendors, scheduling tools, email and SMS platforms, marketing vendors, and document storage providers.

  • Third-party installation, contracting, roofing, battery, electrical, energy-service, or financing partners where disclosure is reasonably necessary to provide the comparison, consultation, quote, or project assistance you requested.

  • Professional advisors, insurers, auditors, and parties involved in a merger, financing, acquisition, or sale of assets.

  • Government agencies, regulators, law enforcement, courts, or other parties where required by law or where reasonably necessary to protect rights, safety, and property.

We do not promise that information will never be disclosed to third-party partners, because lead-routing and project support are part of the business model. If applicable California law treats certain disclosures for cross-context behavioral advertising or lead-routing as a "sale" or "sharing" of personal information, California residents may exercise applicable opt-out rights as described below.

5. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, session-replay tools, analytics tools, and advertising technologies to understand traffic sources, improve performance, measure ad campaigns, and remarket to visitors. These technologies may be provided by us or by third parties. You can manage certain cookie settings through your browser or device controls, although blocking some tools may affect site functionality.

6. Communications and Consent

If you submit your contact information, book an appointment, or otherwise request information, you authorize PWR Brokers to contact you regarding your inquiry. Where permitted by law and consistent with any consent language shown on the form, this contact may occur by phone, email, and text message, including by automated technology. Consent is not a condition of purchase. Message and data rates may apply. You can opt out of marketing emails by using the unsubscribe link and opt out of marketing texts by replying STOP.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including follow-up on your inquiry, project administration, analytics, legal compliance, record keeping, dispute resolution, and enforcement of agreements. Retention periods may vary depending on the type of information and the business need.

8. California Privacy Rights

If you are a California resident, you may have rights under California law, subject to exceptions, including the right to request access to personal information we have collected about you, request deletion of certain personal information, request correction of inaccurate personal information, and request to opt out of certain sales or sharing of personal information where applicable.

To submit a privacy request, contact us at info@pwrbrokers.com. We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising applicable privacy rights.

9. Children's Privacy

Our website and services are intended for adults seeking information about residential energy services. We do not knowingly collect personal information from children under 13 through the website.

10. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no system can be guaranteed to be completely secure, and you use the website and transmit information at your own risk.

11. Third-Party Sites and Tools

The website may contain links to third-party websites, quote tools, financing tools, calendars, or partner pages. We are not responsible for the privacy, security, or content practices of third parties, and this Privacy Policy does not govern their practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update becomes effective constitutes acceptance of the revised policy to the extent permitted by law.

13. Contact Information

PWR Brokers
Email: info@pwrbrokers.com
San Diego County, California